1. Who we are
The Website is operated by KARAJ FZCO(“We” or "KARAJ"). We are a free zone company registered in United Arab Emirates under License number 2205 and have our registered office at Dubai Silicon Oasis D-Flex-G061D-THUB,Dubai United Arab Emirates, P.O.box 283194. Our main trading address and principal place of business is at Dubai Silicon Oasis D-Flex-G061D-THUB,Dubai United Arab Emirates, P.O.box 283194. Please visit the Contact Us page on this website for our contact details.
2. How we collect information
If you register to use our Website as a Driver or a Supplier you will be asked to provide certain information about yourself including your name and contact details.
If you are a Driver and use our Website to post a Job and to request Quotes from Mechanics we will collect information contained in your Job which will include your car registration number, e-mail, mobile number and details of the work you need to be undertaken.
If you are a Supplier on our Website we may collect information about your company and we will collect information concerning the Quotes you have submitted via the Website.
We may also collect any other information you submit via any online forms or other interactive areas that appear on our Website from time to time. This includes information contained in any Listing, Job, Quotes or Feedback you post on the Website or which is contained in any message you transmit via this Website.
We may collect information about you if you contact us offline, for example by telephone, fax, email or post.
We may collect information about your usage of our Website.
3. What we use your information for
Your information will be used to provide you with access to our Website and to supply you with any information or services you request. In particular:
If you are a Driver and post a Job on our Website we will use your location to select that are best placed to respond and we will send details of the Job, together with your first name, to these selected Mechanics so they can respond. The workshop you select to carry out your Job will also be given access to your telephone number so that they can contact you to discuss your requirements and their quotation. If you select a workshop to undertake the Job via the Website, then your chosen workshop will be given access to your other contact details so that they can contact you to arrange for the work to be undertaken. Some workshops use third party suppliers and agencies to help them to respond to requests for Quotes and to liaise with customers to arrange for work to be undertaken and so references to workshops in this paragraph includes such third parties acting on their behalf.
If you are a Driver and post Feedback, the content of the Feedback will be published on our Website.
If you register with us as a Driver or Workshop and only upon your consent, to receive such information, we may use your details to provide you with, or permit selected third parties to provide you with, information about goods, services and offers we feel may interest you.
If you register with us we may use your information to contact you for feedback on your use or our products, services or our Website.
We may also use and analyze the information we collect so that we can administer, support, improve and develop our Website and the products and services we offer.
4. With whom we may share your information
We will share your information with other users of the Website in the ways described in section 3 above.
If you have consented to receiving marketing information from selected third parties, we will share you information with third parties so that they can provide you with information about the products and services they offer.
We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.
We may pass aggregate information about the usage of our Website to third parties but this will not include information that can be used to identify you.
We will disclose your information if we are required to by law. We may disclose your information to law enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small text files which are transferred from our Website and stored on your computer's hard drive. They enable our Website to “remember” who you are. Please refer to our Cookies Policy for details of the Cookies use on our Website.
By registering to use our Website you are consenting to us using cookies in the ways described in our Cookies policy.
You may be able to configure your browser to restrict cookies or block all cookies if you wish. However, if you disable cookies you may find this adversely affects your ability to use certain parts of this Website.
6. Our responsibilities
If you are a Driver and request Workshops to provide Quote or undertake work for you, you understand and agree that those Workshops (and not KARAJ) are solely responsible for their use of your information. Whilst we ask all Workshops to act responsibly and to comply with all applicable data protection and privacy laws we cannot accept any responsibility for their use of your information. If you are a Driver and have questions or concerns about any Workshop's use of your information, please raise the matter with the Mechanic in question in the first instance.
7. Your Rights
You have the right to see any information we hold about you on payment of a statutory fee, which is currently AED 50.
You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.
You have the right to opt out of receiving any marketing material from us or any third party at any time.
8. Security and retention of information
We will keep your information secure by taking appropriate technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage. We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.
If you follow a link from any of our Website to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.
11. Further Information
If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email on email@example.com
Further information about data protection issues can be found on the Information Commissioner’s site at http://www.dubai-law.org/